Return Policy

We do not deliver faulty products ,however if you have choosen a wrong size and you wish to be exchanged,we will be very happy to do so. Please note that the postage expenses will be supported by customer both ways; to warehouse and back to customer (this includes envelope and postage stamps).In case if a product gets damaged within 30 days ,the customer can be refunded or we will send back a brand new item.In this case the postage fee will be supported by us.

Products cannot be returned if:

  • The product is not accompany by its original pack(pillow box ), warranty certificate and purchase invoice
  • Intentionally damaged items with burns, cuts or stained
  • After 30 days of purchasing
  • If the product have been used(in case of wrong size )

Rights of return is not granted to special products if they have been manufactured or modified by clients

Disclaimer of liability

Technical specifications and prices of the products on this site are informative and subject to change without prior notice.

Please note that the images shown are informative and might have slightly different color due to individual handmade product and not mass produced.

For any additional information please contact The Captain: captain@constantinnautics.com.au

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